Make encryption at source compulsory (since the data is uploaded through your software) and no need to tell the user about it. rather advertise it as a feature.
I agree, this would be the best action for both the user and host. I'd add a check on the host to make sure the data looks random as well to protect against rouge or malfunctioning clients that attempts to store plain text. Encryption must be mandatory and enforced, this will prevent so much pain for all parties.