I think the issue is that conspiracy theories are a natural thing when there has been a significant damage in trust - when Google killed Reader, a much loved product, and other stuff such as closing random accounts with no recourse, they hurt the trust of their developer following. Fool me once, shame on you, fool me twice, etc. The more Google does to act like a cold business as opposed to the nostalgic developer friendly company, they become feared and resented. This is an immeasurably difficult thing to fix.