Crazy stupid ideas like cars with only touchscreens have still taken a decade to come in and then to get considered ill-advised even though anyone driving a car could tell how bad of an interface it is. We are still not fully out through the other side.
So while OpenAI or Anthropic are maybe not profitable today, they've got at least 5 years to figure it out. And there is already talk of inserting ads into the "chat", but hopefully that does not work!
But really, LLMs are useful (yes, sometimes only in appearance, but sometimes for real), and with that, there will continue to be investment into them until they are made profitable.
So while OpenAI or Anthropic are maybe not profitable today, they've got at least 5 years to figure it out. And there is already talk of inserting ads into the "chat", but hopefully that does not work!
But really, LLMs are useful (yes, sometimes only in appearance, but sometimes for real), and with that, there will continue to be investment into them until they are made profitable.