\* I wonder who told Proton that it’s a good idea to copy big tech tactics.\* Bu... | Hacker News

Hacker Newsnew | past | comments | ask | show | jobs | submit

		microtonal 41 days ago \| parent \| context \| favorite \| on: Proton spam and the AI consent problem * I wonder who told Proton that it’s a good idea to copy big tech tactics.* But people subscribe to Proton because they want to move away from big tech. What’s the point of paying them if they get as bad. Though for now I’ll assume that it’s a genuine mistake with things not properly escalated by customer support.

supriyo-biswas 40 days ago [–]

With customer support positions, escalating to engineering is also seen as a negative metric. They might blame customer support for this but it’s likely that they’d have been turned away with “why are you escalating this stupid thing to us?”

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact