The trouble isn't the branding, it's the building. The iPad is recognized as a quality product because it delivers quality experiences.
Microsoft has rightly acquired a reputation for brittle products that will slowly break down in ways you don't know how to fix. "Microsoft" means worrying about obscure error messages, malware, backups, defrag, task management, ad nauseam.
They've made solid incremental efforts with Windows releases, and Windows Phone 7 may well have eliminated all of these experience issues. Trouble is, Apple has now all but eliminated these problems across the entire product line, and they've even solved the meta-problem of tackling the remaining problems through their world-class retail and support presence.
A solid product in isolation doesn't cut it at this point. The competition has a solid complete ecosystem. Amateur hour is truly over.
The trouble isn't the branding, it's the building. The iPad is recognized as a quality product because it delivers quality experiences.
Microsoft has rightly acquired a reputation for brittle products that will slowly break down in ways you don't know how to fix. "Microsoft" means worrying about obscure error messages, malware, backups, defrag, task management, ad nauseam.
They've made solid incremental efforts with Windows releases, and Windows Phone 7 may well have eliminated all of these experience issues. Trouble is, Apple has now all but eliminated these problems across the entire product line, and they've even solved the meta-problem of tackling the remaining problems through their world-class retail and support presence.
A solid product in isolation doesn't cut it at this point. The competition has a solid complete ecosystem. Amateur hour is truly over.