http://Freshbooks.com - Automation of invoicing. My average days to pay are about 9. A bill I am very happy to pay each month. I use chronomate as the time tracking portion.
Services I use for consulting assignments:
basecamp (file sharing),
harvest (time tracking),
go-to-meeting (screen sharing),
skype (phone calls),
gmail (e-mails),
hellofax (faxing paperwork that involve my signature)
Services I use on my own projects:
url2png (thumbnail generation of web pages),
pusher (real-time data push of server stats to a web page),
google analytics (visitor stats)
My own SAAS projects:
mindcast (corkboard for mashing up 3rd-party saas windows and notes),
shadowcatcher (screen capture and screenshot sharing utility)
* http://www.snapengage.com (sales/support chats)
* http://www.zendesk.com (basic KB & support tickets)
* http://www.github.com & http://www.springloops.com (public & private repositories)
* http://www.geckoboard.com (dashboard of financial state of the company)
And I'm a power user of my own SaaS products:
* http://www.w3counter.com (realtime visitor analytics)
* http://www.w3roi.com (ad performance tracking)
* http://www.dialshield.com (automatically calls high fraud risk customers during the checkout process on my ecommerce sites)