In the last 12 years, I’ve owned 3 MacBooks. Maybe my experience isn’t common, but the units that I’ve bought, have always outlived my windows machines.
When averaged out to cost per year, in my experience, Apple is way cheaper.
Part of the issue here is that "Windows machines" could mean anything from an el cheapo Asus to a mil-spec Thinkpad.
I also think that people don't necessarily appreciate how much quality improvements have been made in the last 5-7 years in consumer laptops. Optical drives are gone, everything has an SSD, performance has plateaued and AMD is good again.
Someone walking into Best Buy today and dropping $500 on a laptop will be getting a much more robust machine than when I did the same back in college.
You are 100% right, besides the mil spec, which explicitly means the “least expensive option that does the job”.
I can attest that recently, the average laptop is way better. My machines were a toshiba, surface (2nd gen), and think pads (during their dark ages), dell XPS.
My two MacBook Air, both from 2013, are still working. They both have battery issues but I plan to replace the battery.
My MacBook Air M1 had that very screen defect thing happen for no reason after... 10 months.
So, basically: ten years vs ten months.
Many people are reporting this issue: Apple fucked up big times and it's time to stop apologizing.
I don't care how genius the Apple geniuses are and I don't care that my 10 years old MacBook are still working: what I do care about is that my 10 months old M1 Air died on me out of nowhere.
Yes, that is really, really messed up. I’m not abdicating Apple from making a crap machine that they will be fixing for the next X years because of whatever issue.
Currently, I still have faith in Apple, despite their lemons only because other companies laptops sucked more.
But that does not mean your point in invalid, at all. I just hope that this is an isolated incident to a particular generation vs a broad company trend.
My 2008 white macbook had cracking wrist rest, exactly like any other macbook fromp this generation, and it seems every macbook since then had its very own issue impossible to avoid. I Love Apple laptops but it's like you're always buying them and using them with a sword of Damocles over your head.
I bought an Air in 2014 that lasted me until last year when I bought a new one. The old one still works. It's just too slow for my needs. I still open it up occasionally for some things. Longest running computer I've ever owned by a long shot.
I have a 2011 13" Air that has been mine, then my wife's, then my kid's. It has been thrown in backpacks, dropped, stood on, you name it. It's still going strong, and my kid still pulls it out to play some Mac-only games every few weeks.
I've got a 2014 15" MBP. It's had the screen replacement (free), and a bulging battery got me a new lower case & battery for $200. Still my daily driver.
OTOH, my wife has a 2017 MacBook which is on its third keyboard/lower case. Both the replacements were free, but it's a PITA to have to take it to the store and be without it for a few days while they swap in the new one.
Either way, my experiences have been uniformly positive with Apple's service, and whatever issues exist with the underlying hardware, if they're Apple's fault, I've had no trouble getting replacements for free.
I hate the fact I need to research 'vintages' for every product nowadays. Almost every product has a good production year followed by several worse ones. Like wine.
When averaged out to cost per year, in my experience, Apple is way cheaper.