We’re talking about constructive feedback. This template:
- Praises the product and the hard work
- Says that it is so useful to them [but it wasn’t for this user, though?]
- Volunteers to help with what they want to solve
- … and yet also chastises themselves for probably not being good enough to contribute the most holy CODE. More praise of the author by putting oneself down?
- Finally gets to the suggestion in the fourth and penultimate paragraph
- Oh silly me, it’s probably a user error on my part
- Praises the product again
You’re either taking the piss or are setting the bar so high that none of the “haters” are gonna feel inclined to send someone a matter-of-fact (not rude, and also not this submissive fanperson, either) constructive feedback.
Dunno but I found this thing lying around that I liked:
> I'm having an issue using the settings. I'd like to use the application with a specific UI - greenish background, black text, highlighting what's selected. The way I've configured it sort of works, but has a white background when I move the cursor around. Here are the settings I’m using and a screenshot of the problem.
- Praises the product and the hard work
- Says that it is so useful to them [but it wasn’t for this user, though?]
- Volunteers to help with what they want to solve
- … and yet also chastises themselves for probably not being good enough to contribute the most holy CODE. More praise of the author by putting oneself down?
- Finally gets to the suggestion in the fourth and penultimate paragraph
- Oh silly me, it’s probably a user error on my part
- Praises the product again
You’re either taking the piss or are setting the bar so high that none of the “haters” are gonna feel inclined to send someone a matter-of-fact (not rude, and also not this submissive fanperson, either) constructive feedback.