Do I keep my credits if I cancel my Audible Premium Plus membership?
No. If you end your Audible Premium Plus membership, your credits will be lost with your other membership benefits.
Incredibly evil. That's why I used up all my credits and then cancelled my account. I briefly flirted with "gift subscriptions" because I was still wanting new audio books a lot, but that has its own problems. So I gave up on them.
IIRC problem is the option of pausing subscriptions is well hidden & revealed only when you have fully made up your mind to cancel & drop all your credits. most folks would not do that instead maybe defer the decision another month in the hope they'll 'catch up'. then they'll forget about it for a few more months.
thats why I raced to buy up a bunch of books with my points and then cancelled immediately (you can keep the books). its one dark pattern after another, good riddance.
This is why I hate Audible and have never been tempted by their many attempts at entangling me in with their endless 'trials'. By comparison, Downpour.com had an easy on/off function for the monthly fees and the credits remain active for up to a year, with a prior warning, for one to use even after canceling the monthly subscription. Edit: also like the fact that the audio books are drm-free/downloadable and I am not beholden to their app to listen to them.
Just contact customer support and ask if you can get a refund. I've done this a few times when I was just accumulating points with nothing I wanted to buy, and it's always been quick and easy.
