> Nothing you say is confidential. There's a good chance the notes will go directly to your old manager and/or manager's manager, with your name on it.
At the big corporation I work at, we have yearly surveys. We also do exit interviews with people who are leaving. You're right the notes usually go directly to the person's supervisor. Then the upper management guys put together some kind of directive to try and improve whatever was spelled out in the surveys or the exit interview feedback if they start seeing a pattern.
Then it becomes a quarterly goal for the manager - say reducing team churn before EOY. Goal is met, everything goes back to normal and nobody is the wiser about anything said in the exit interview.
Its literally a one-time deal that is a short-term, surface level managerial fix.
Even when you supposedly have a system in place that should theoretically handle negative survey and exit interview feedback, the system is designed to more or less just sweep it under the carpet as if nothing ever happened.
At the big corporation I work at, we have yearly surveys. We also do exit interviews with people who are leaving. You're right the notes usually go directly to the person's supervisor. Then the upper management guys put together some kind of directive to try and improve whatever was spelled out in the surveys or the exit interview feedback if they start seeing a pattern.
Then it becomes a quarterly goal for the manager - say reducing team churn before EOY. Goal is met, everything goes back to normal and nobody is the wiser about anything said in the exit interview.
Its literally a one-time deal that is a short-term, surface level managerial fix.
Even when you supposedly have a system in place that should theoretically handle negative survey and exit interview feedback, the system is designed to more or less just sweep it under the carpet as if nothing ever happened.