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> How do you objectively (not subjectively) determine if a manager is bad? If 200 people in the organization are "happy enough", it's your word versus theirs on what a good manager vs a bad manager is.

I really do you see where you were coming from here, but there are two things to consider here.

1) Subjective assessment is totally valid when discussing management. It’s a job about people at its core, so how people feel is relevant. If a company can’t see that then there is a larger company culture issue there. Unhappy people not working well with their manager(s) are not going to put out as much - or necessarily good - work

2) It’s not about “are most people happy or not complaining,” it’s more about patterns/repetition (e.g. “a pattern of behavior.”) If you oversee 200 people over 5 years and 10 of them left citing “inappropriate conduct/I was uncomfortable at work,” that’s going to get HR and upper management hopefully asking questions.



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