Yes, the documentation was lacking, the consequences were unexpected, the API design was not great to prevent this and the dashboard did not show the problem. They are all Stripe's faults.
But enabling an auto-magic feature for a business-critical operation (invoicing and taxes) and not even checking if it worked? Sorry to say that but it is utterly irresponsible. Heck, even the invoice numbers must not have matched. And the draft invoices piling up for months must have been visible too.
> And the draft invoices piling up for months must have been visible too.
I was wondering about this as well. Author seems to have checked several dashboards and metrics, yet still missed it. Feels like a clear UX bug if they didn't at least have a way to alert or monitor for drafts that are never sent, especially if they are recurring on the same accounts.
But enabling an auto-magic feature for a business-critical operation (invoicing and taxes) and not even checking if it worked? Sorry to say that but it is utterly irresponsible. Heck, even the invoice numbers must not have matched. And the draft invoices piling up for months must have been visible too.