> what they wrote doesn’t feel like it’s in bad faith
Not a stripe employee, but this is why I’m glad this was written and published, too.
Obviously the author is upset — I would be, too! — but even if I don’t totally agree with them, they presented their story in a very reasonable, non-inflammatory way, and suggested improvements.
That’s going above and beyond, as far “customer complaint” goes.
Not a stripe employee, but this is why I’m glad this was written and published, too.
Obviously the author is upset — I would be, too! — but even if I don’t totally agree with them, they presented their story in a very reasonable, non-inflammatory way, and suggested improvements.
That’s going above and beyond, as far “customer complaint” goes.