So, the author is surprised that a private business doesn't let him use their free platform to promote their competition at the same time that they trash them...
The level of delusion and entitlement of some people is simply to hard to understand for me.
Facebook isn't just a "private business" or just a "free platform", they're a gigantic global entity that have integrated their product into the lives of billions of people.
If it was a free service by a mom and pop shop with "use at your own risk" in the agreement, then yes, it would be entitlement.
However, there exist people, for whom 90% of their communication happens via Facebook or social media. And it's not even by choice, kids are born into it being the status quo, and if 100% of your friends are using it while you're growing up, chances that you won't use it too are slim to none.
Thus, the company needs to hold responsibility for providing open communication. Censoring posts about their competitors goes against that.
Given the number of articles from Facebook saying how they won’t censor speech (doing a basic Google search here) that all seems like false advertising.
Note: I don’t use Facebook so perhaps I’m missing something.
The level of delusion and entitlement of some people is simply to hard to understand for me.