One who set an expectation ought not be shocked when one's users have that expectation.
I don't think they are evil, but I do think they handled this transition poorly and with messaging that clearly didn't win their users over to their side.
Also, tracking is bad. I wouldn't do business with them on that basis.
In principle I agree.
I certainly don't think they used to be evil, they set out do create a product and brand that stood for safety and security and trust.
I think they've lost focus of that now, their incentives have shifted (maximum cash extraction) and they're also tone-deaf. You just can't add 7 trackers to such a product without losing credibility.
Look, nowadays, some telemetry feedback (aka. trackers) is extremely valuable to iterate quickly and improve your software, also to the benefit of the end-user. What you certainly don't need is seven (7) trackers or to make them compulsory instead of opt-in or at least opt-out. I mean, the amount of "non-evil" stuff you could learn with a tracker in a password manager is certainly so limited that it doesn't justify 7 trackers. Anything above one self-hosted, non-third-party, non-adware telemetry server does seem slightly... evil in this context. ;-)
And if you add 7 trackers AND try to trick me with bait & switch tactics, well then, indeed, you're gonna lose a lot of business. Hope the bit of extra cash they got from people who panicked and didn't have time to set up alternatives was worth it...
One who set an expectation ought not be shocked when one's users have that expectation.
I don't think they are evil, but I do think they handled this transition poorly and with messaging that clearly didn't win their users over to their side.
Also, tracking is bad. I wouldn't do business with them on that basis.