Similar issue. We had to scramble off of Datadog quickly, as they adjusted our billing and it increased by a factor of 8 in a single month. This was due to our tag usage. Same pattern, previously unbilled, and next month bill increased 8 fold.
No slow adjustment, warned us about 2 weeks prior to the next month billing cycle. If they had given us one additional month, we could have re-worked our tagging but we were given no options at all.
Lost nearly 2 weeks of productivity out of a few team members as they needed to focus on getting us off of Datadog and onto a competitor.
No slow adjustment, warned us about 2 weeks prior to the next month billing cycle. If they had given us one additional month, we could have re-worked our tagging but we were given no options at all.
Lost nearly 2 weeks of productivity out of a few team members as they needed to focus on getting us off of Datadog and onto a competitor.
Never going to consider using them again.