One comment regarding the "embedding". This is similar to the Toyota concept of the gemba, or being where the value is produced. For automobiles, that's the factory floor. For software shops, that's with the developers, testers and BAs.
You want to be able to understand the work flow of your staff in order to catch opportunities for continuous improvement, and the best way to do this is to observe the work being done, but in a respectful way, that is, respecting the staff space and making them comfortable that you are not there to observe them, but the work.
I really don't understand why a manager would want to have an office in the 21st century.
You want to be able to understand the work flow of your staff in order to catch opportunities for continuous improvement, and the best way to do this is to observe the work being done, but in a respectful way, that is, respecting the staff space and making them comfortable that you are not there to observe them, but the work.
I really don't understand why a manager would want to have an office in the 21st century.