I'm currently sitting in a meeting about implementing the Watson Enterprise Search product in my company and that is more or less the impression I've gotten. They sell it as a platform that is easy to customize and then once you're in they bill you tons of hours to help you because the system is indecipherable and poorly documented.
They sell it as a platform that is easy to customize and then once you're in they bill you tons of hours to help you because the system is indecipherable and poorly documented.
So pretty much like any major enterprise system from the likes of IBM, SAP, Oracle, ...
Sounds like every IBM product: WebSphere, Tivoli, WSSR, RAD, fuck even AIX. Many of those can be replaced with open source tools at a fraction of the cost and at a huge increase in performance.
