Interesting idea. I've been around the restaurant POS space for a couple of years and have been wondering about the feasibility of doing a web based solution.
To my knowledge there are a few other players in this space, although I don't know how big they are or how much traction they have:
MICROS has a hosted POS solution called Simphony but I haven't seen any restaurants using it yet.
From a customer standpoint, my biggest concern is reliability and redundancy if the network connection goes down. You obviously can't stop processing transactions if the internet is down, which means you have to store that data temporarily locally. I would be concerned about the security of that data (especially if you are recording customer information and/or credit card information, which brings PCI compliance into play).
As an administrator, I would be concerned about:
1) Making sure that you support the hardware devices that I might want to use (card readers, printers, barcode scanners). Are you doing this via some sort of keyboard wedge into the browser window, or some kind of ActiveX control?
2) Making sure the rest of the system is locked down. E.g. I don't want some cashier being able to pull up Facebook in a second tab while running your POS. Generally POS kiosks are fairly locked down to only run the POS application and nothing else.
To my knowledge there are a few other players in this space, although I don't know how big they are or how much traction they have:
http://www.firesalepos.com/ http://www.imonggo.com/
MICROS has a hosted POS solution called Simphony but I haven't seen any restaurants using it yet.
From a customer standpoint, my biggest concern is reliability and redundancy if the network connection goes down. You obviously can't stop processing transactions if the internet is down, which means you have to store that data temporarily locally. I would be concerned about the security of that data (especially if you are recording customer information and/or credit card information, which brings PCI compliance into play).
As an administrator, I would be concerned about:
1) Making sure that you support the hardware devices that I might want to use (card readers, printers, barcode scanners). Are you doing this via some sort of keyboard wedge into the browser window, or some kind of ActiveX control? 2) Making sure the rest of the system is locked down. E.g. I don't want some cashier being able to pull up Facebook in a second tab while running your POS. Generally POS kiosks are fairly locked down to only run the POS application and nothing else.