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This makes no sense.

How is pressing a key on a piano different from pressing a key on an electronic piano?


I was referring to a computer keyboard, not an electric piano. I can't see how any musician would see this appealing as a compositional tool. Music is its own language - expressing a musical idea with a text prompt is antithetical to the process of making music.


Not company wide, but definitely paying and a great relationship with folks at Netflix.


We have a small team starter plan that's $5 total for your first 5 users.

Also, we'll only charge you for additional users if you a) invite them and b) they sign in and become active.

So definitely can stay at $5/m and use it as a personal tool for as long as you want to. It's on the product to convince you your life can be significantly easier through inviting people, not me


Cool, good to know! thanks for the reply


Noah! Thanks for commenting.

Re - ML on feedback: Customers/users haven't taken us there, yet, anyways.

Would love to jam more, if you're open to it? brennan at hypercontext.com?


It's volume pricing for users above that threashold, if that makes sense.

So, the first 100 users are $5.60/u/m or $560/m, if annual (to keep numbers consistent).

101 users would be $564/m as only the 101st user would be $4/m on the annual plan.

We stole this model from jira.


Gotcha, so the lower pricing applies to the incremental users. I didn't get that from reviewing the pricing page.


Aah thanks for that feedback - Out of curiosity, and if you don't have an answer all good it's not your job at all haha, but:

How would you go about explaining our pricing to a peer/what would you change about the page to make it more clear?

Thanks in advance :)


It's definitely tough to articulate. It's basically the same concept as progressive taxation in the US as your rate increases on a per dollar basis when moving through the brackets. Though you are going the other direction and discounting deeper as you move through the brackets!

It seems to be a subject that trips a lot of people up. It's really common to see people talk about their marginal tax rate as if it is their effective tax rate. "I pay 24% in taxes and make $175K/year" - Not really though, you paid 24% on ~$4K of income, but 10% on the first $19,750, 12% on the income from $19,751 to $80,250, etc. Your marginal tax rate is 24% as that's what you'll pay on the next dollar, but your effective tax rate on all income earned was actually 14% (or whatever it actually is, just a loose example).

In your case, the discount is so significant that I'd think you'd want to showcase that. Maybe a slider to adjust the number of users and show the dollar amount of the discount as well as the total percent saved, which will continually grow as you increase the bucket of users in that lowest bracket?

Or in that FAQ you could give an example of a 300 person workspace and show how the calculation pencils out. Having to do math to figure out the ballpark cost of the product isn't great though, so if the info is public (ie you don't have to contact sales) then you should probably make it super easy to get to.

Just some ideas. You never know, everyone else might get it right away and I could have just been slow on it. My brain definitely went to doing rough math and thinking about how weird the pricing is at different user counts though!


No I think it's super valid what you shared. After all, we really approach things with the mindset that if something is ever unclear be it within the product or marketing, it's always on us and not the customer. I.e. if a flow (or copy) that seems super obvious to us and power users doesn't make sense to new faces, that's an us problem, not them.

But yeah we've certainly had a slider in the past with a calculator so could certainly build that back into the page! I'm 100% with you on not making people do the math, especially with the pricing plan/tiered approach we've taken.

Pre-business plan it was super neat to test out what user number was most effective to show on the initial calculator view. Plus it was a great edition for the CS team when sending potential customers ball parks of plan costs.

But this was incredibly helpful feedback so thank you so much. :) If we get the calculator up and running soon I'll be sure to send it your way!


All good man. Enjoy google docs


Amazing. Would love as much feedback as you can muster if you want to send it my way: brennan @ hypercontext.com


You're doing gods works here. Thanks so much. Please do ask for a reset when you get the chance and/or email me directly brennan at hypercontext.com would love more feedback like this


I feel like using hackernews as your QA is a bad practice that needs to stop.


Why does one of the core coverage areas of HN need to stop, in your opinion?

Founders get actionable feedback and advice on their projects with contributions weighted heavily from developers and tech enthusiasts who know what they’re talking about (even if sometimes a bit ornery). Commenters get to learn about new projects before anywhere else on the internet and provide QA in return. It’s all win-win.


They’re giving feedback on the experience. Nothing was broken, just confusing.

Using HN for feedback is pretty core to YC’s value for batch companies and has been going on for quite some time


Why?

HN readers seem like the best folks to beta test a product on as they can give a lot of actionable feedback and have context on what good systems should look like.

And we typically like helping fellow hackers/entrepreneurs/etc.


I was happy to provide feedback. Why not just post it here instead of hunting down a support channel? Pretty much every forum has this kind of back-and-forth going on.


...do you... know what Ycombinator is?


Spotted - Yeah we rebranded from Soapbox about 30 days ago.

https://hypercontext.com/blog/news/soapbox-rebrand-hypercont...


I 100% hear you here. Meetings are inherently pretty viral, so stopping the multiplayer is actually quite hard. We've had to manage it in app fairly deliberately as user growth can happen too quickly and customers can get frustrated.

The main value for experienced managers is a) the ability to offload the mental energy of remembering to bring something up in a meeting, b) the sheer volume of direct reports that need to becared for, and for organizers c) some of the best practice busy work that accumulates value over time (eg: sending notes after the meeting). Actually have quite a few CEOs who have adopted

My only nit is we don't want to mediate a human interaction in app. Instead we want to encourage human interaction by removing as much of the the non-human interaction as we can.


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